Sustainability

Impact Initiatives

3

Regions

211

Communities

Our Community Engagement Principles

Respecting Traditional Rights
Integrating local perspectives and knowledge in forest management enhances benefits and addresses concerns.
Building Trust
By fostering early engagement and inclusive dialogue, we proactively seek to understand community perspectives and priorities better, thereby building trust and ensuring our operations align with their needs.
Mutual Collaboration
Our approach to community engagement is based on mutual collaboration. We work with communities to improve livelihoods and facilitate economic opportunities through sustainable practices.

Our Approach on Community Engagement​

Focused Dialogues
We have a strong tradition of working with local communities where we operate. We hold focused discussions to inform them about upcoming projects and address their concerns and needs. We reassure them that our operations will have minimal impact on their lives and the environment.
Negotiation
We clearly communicate our goals, success indicators, and steps to achieve them. Roles and responsibilities in agreements and partnerships are well-defined, with mutual accountability and community support.
Agreement
Our agreements with local communities are based on years of engagement. These documents outline mutual commitments and expected behaviours from our employees and contractors. They aim to minimize the impact of our projects on communities and the environment.
Community Relations
Our teams’ partner with local communities to understand how our work affects their lives, culture, and heritage. This helps us address community concerns with greater understanding and work to enhance benefits and reduce adverse effects for the community and our company.

Our Approach on Community Engagement​

Investors

Regular engagement through shareholder meetings, conferences, and site visits. Our website provides corporate updates and industry insights.

Community

Building trust through local partnerships. We actively listen to community needs and respond proactively to create a positive impact.

Customers

Direct engagement through our sales and marketing teams, supported by forums, field trips, and consultation on certification processes.

Policymakers and Regulators

Active dialogue with regulatory bodies, industry leaders, NGOs, and media through regular meetings and forums.

Employees

We invest in our people through comprehensive training and development, with a focus on health, safety, and performance excellence.

General Public

Open communication channel through our website’s Contact Us section, with dedicated expert response team.

Download Our Procedures & Forms

Procedure For Complaint or Request
Forest Management Certification Procedure For Conflict Resolution

Our Programmes & Community Assistance